HSBC Bank plc vs OneSavings Bank plc
HSBC Bank has a blended long-term credit rating of AA- and OneSavings Bank BBB+, so HSBC Bank is rated 4 notches higher. HSBC Bank and OneSavings Bank hold separate banking licences, so eligible savings with each are protected by the FSCS up to £120,000 per person separately. In the FCA's latest complaints figures, HSBC Bank received 0.29 banking complaints per 1,000 accounts and OneSavings Bank 2.41.
Rating History Comparison
Comparison Summary
| Metric | HSBC Bank plc | OneSavings Bank plc | Difference |
|---|---|---|---|
| Credit Rating | AA- | BBB+ | HSBC Bank 4 notches higher |
| Normalized Score | 83 | 62 | +21 points |
| Agencies | S&P, Moody's, Fitch | Moody's, Fitch | Different |
| Outlook | Positive | Stable | Different |
| Trend | NEW |
NEW |
Same |
| Investment Grade | Yes | Yes | Same |
Service record and deposit protection
| Measure | HSBC Bank | OneSavings Bank |
|---|---|---|
| Would recommend for overall service (CMA survey, Aug 2026, personal, GB) | not surveyed | not surveyed |
| Would recommend for online and mobile banking | not surveyed | not surveyed |
| Banking complaints per 1,000 accounts (FCA) | 0.29 (2025 H1) | 2.41 (2026 H1) |
| Complaints upheld by the bank | 52% | 68% |
| Major operational or security incidents reported to the FCA, last 12 months | not collected | not collected |
| Banking licence (FCA reference) | 114216 | 530504 |
HSBC Bank and OneSavings Bank hold separate banking licences, so eligible savings with each are protected by the FSCS up to £120,000 per person separately.
Survey: CMA / Ipsos, share of each brand's own customers who would recommend it (full rankings). Complaints: FCA firm-level data for the licence holder (all banks). Incidents: figures each bank must publish under the FCA's BCOBS 7 rules (all banks). A service score is about experience, not financial strength.Frequently asked questions
Is HSBC Bank or OneSavings Bank financially stronger?
HSBC Bank has a blended long-term credit rating of AA- and OneSavings Bank BBB+, so HSBC Bank is rated 4 notches higher. A credit rating is an agency's opinion of a bank's ability to repay its debts, not a guarantee, and it says nothing about service.
Do HSBC Bank and OneSavings Bank share FSCS protection?
HSBC Bank and OneSavings Bank hold separate banking licences, so eligible savings with each are protected by the FSCS up to £120,000 per person separately.
Which has better customer service, HSBC Bank or OneSavings Bank?
In the FCA's latest complaints figures, HSBC Bank received 0.29 banking complaints per 1,000 accounts and OneSavings Bank 2.41. A service score reflects customers' experience, not the bank's financial strength.
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