Chase UK Credit Rating
Chase UK does not currently have a public long-term credit rating from the major agencies, so no rating is shown here. That is common among smaller and newer UK banks and is not in itself a sign of financial weakness — ratings are typically sought by institutions that raise debt in wholesale markets. Eligible deposits with UK-authorised banks and building societies are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000 per eligible person, per banking licence (the limit rose from £85,000 on 1 December 2025). Where several brands share a single banking licence, that £120,000 limit is shared across those brands rather than applying to each one separately.
Rating History
Service record: complaints, incidents and customer survey
Complaints: in the FCA's 2025 H2 file (July 2025 to December 2025), Chase UK received 8,343 banking and credit-card complaints, 0.97 per 1,000 accounts. The bank upheld 48% of those it closed and closed 34% within three days. The previous period was 1.37 per 1,000, so complaints fell. Compare all banks.
Outages and incidents: Chase UK reported
3 major operational or security incidents to the FCA in the quarter to 30 June 2026 and 7 in the 12 months to 30 June 2026 (mobile app 7, online banking 0, telephone 0)
Customer survey (CMA / Ipsos, August 2026): share of Chase UK's own customers who would recommend it.
| Measure | Market | Would recommend | Rank |
|---|---|---|---|
| Online and mobile banking | Great Britain | 75% | 7= of 17 |
| Overall service quality | Great Britain | 68% | 5 of 17 |
| Online and mobile banking | Northern Ireland | 74% | 7= of 12 |
| Overall service quality | Northern Ireland | 68% | 5 of 12 |
Latest News
Is Chase safe? What the record shows
Chase has no public credit rating, so there is no agency opinion to report. What follows is the verifiable record instead: each statement is taken from the source named beneath it, last checked 12 October 2026. It is information, not advice.
Banking licence
Chase is a trading name of J.P. Morgan Europe Limited (FCA firm reference 124579, company number 938937), a long-established PRA-authorised UK bank. Chase launched to UK consumers in September 2021.
Source: Chase UK legal information, 12 Oct 2026Ownership and funding
Chase is the consumer banking business of JPMorgan Chase & Co (NYSE: JPM), which had assets of $5.0 trillion and reported net income of $57.0 billion for 2025.
Source: Chase UK press release, 28 September 2026; JPMorgan Chase annual report 2025, 28 Sep 2026Size
JPMorgan reported that Chase UK had scaled to 2.8 million customers and over $35 billion in balances since its 2021 launch (April 2026); Chase itself cited over three million UK customers in September 2026.
Source: JPMorgan Chase 2025 annual report, Consumer & Community Banking letter, 6 Apr 2026Profitability
JPMorgan does not publish a separate profit figure for Chase UK; the international consumer business is reported within the group's Corporate segment and was still in build-out phase in 2025, when it launched its first lending product (credit cards).
Source: JPMorgan Chase 2025 annual report, Consumer & Community Banking letter, 6 Apr 2026Capital strength
JPMorgan Chase & Co reported a standardised CET1 ratio of 14.1% at 30 June 2026 (14.6% at 31 December 2025), with CET1 capital of $303 billion. J.P. Morgan Europe Limited does not publish a standalone ratio in a form we could verify.
Source: JPMorgan Chase second-quarter 2026 earnings release, 30 Jun 2026Regulatory record since 2020
No FCA or PRA enforcement action against J.P. Morgan Europe Limited or Chase UK was found in the regulators' news archives.
Source: FCA news archive, 12 Oct 2026Credit ratings
J.P. Morgan Europe Limited is not itself rated. Its parent bank, JPMorgan Chase Bank N.A., holds long-term issuer ratings of Aa2 (Moody's), AA- (S&P) and AA (Fitch), all with stable outlooks; JPMorgan Chase & Co is rated A1 / A / AA-.
Source: JPMorgan Chase fixed-income investor page, 12 Oct 2026Deposit protection
Eligible deposits with J.P. Morgan Europe Limited trading as Chase are protected by the FSCS up to £120,000 per depositor; Chase current and savings accounts share one limit because they sit with the same licence holder.
Source: Chase UK FSCS protection page, 12 Oct 2026Operational incidents
Chase UK's status page showed all systems operational when checked; the most recent listed incident was a card-details display problem on 8 October 2026 lasting under two hours. No outage drawing regulator comment was found.
Source: Chase UK status page, 12 Oct 2026Frequently asked questions about Chase UK
Is Chase UK safe?
Chase UK has no public long-term credit rating from the major agencies, so there is no rating to assess here. A missing rating is not evidence of weakness — many smaller and newer UK banks simply do not seek one. Separately, Eligible deposits with UK-authorised banks and building societies are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000 per eligible person, per banking licence (the limit rose from £85,000 on 1 December 2025). Where several brands share a single banking licence, that £120,000 limit is shared across those brands rather than applying to each one separately. This page is information about published credit ratings, not financial advice.
What is Chase UK's credit rating?
Chase UK does not have a publicly available long-term issuer credit rating from S&P, Moody's or Fitch.
Is Chase UK covered by the FSCS?
Eligible deposits with UK-authorised banks and building societies are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000 per eligible person, per banking licence (the limit rose from £85,000 on 1 December 2025). Where several brands share a single banking licence, that £120,000 limit is shared across those brands rather than applying to each one separately. Chase UK is recorded with FCA reference 124579. Because protection follows the banking licence rather than the brand, check the current position and which brands share a licence on the FSCS website before relying on it.
Who owns Chase UK?
Chase UK is owned by JPMorgan Chase & Co (public). Ownership matters for credit ratings because agencies often factor in the likelihood of support from a parent group, and because brands under the same banking licence share a single FSCS limit.
Is Chase a real bank?
Chase is a trading name of J.P. Morgan Europe Limited (FCA firm reference 124579, company number 938937), a long-established PRA-authorised UK bank. Chase launched to UK consumers in September 2021.
Is Chase profitable?
JPMorgan does not publish a separate profit figure for Chase UK; the international consumer business is reported within the group's Corporate segment and was still in build-out phase in 2025, when it launched its first lending product (credit cards).
Has Chase been fined by the FCA?
No FCA or PRA enforcement action against J.P. Morgan Europe Limited or Chase UK was found in the regulators' news archives.
Who owns Chase?
Chase is the consumer banking business of JPMorgan Chase & Co (NYSE: JPM), which had assets of $5.0 trillion and reported net income of $57.0 billion for 2025.