Zopa Bank Limited Credit Rating
Zopa Bank Limited does not currently have a public long-term credit rating from the major agencies, so no rating is shown here. That is common among smaller and newer UK banks and is not in itself a sign of financial weakness — ratings are typically sought by institutions that raise debt in wholesale markets. Eligible deposits with UK-authorised banks and building societies are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000 per eligible person, per banking licence (the limit rose from £85,000 on 1 December 2025). Where several brands share a single banking licence, that £120,000 limit is shared across those brands rather than applying to each one separately.
Rating History
Service record: complaints, incidents and customer survey
Complaints: in the FCA's 2025 H2 file (July 2025 to December 2025), Zopa Bank received 6,387 banking and credit-card complaints, 4.51 per 1,000 accounts. The bank upheld 42% of those it closed and closed 40% within three days. The previous period was 4.06 per 1,000, so complaints rose. Compare all banks.
Latest News
Is Zopa safe? What the record shows
Zopa has no public credit rating, so there is no agency opinion to report. What follows is the verifiable record instead: each statement is taken from the source named beneath it, last checked 12 October 2026. It is information, not advice.
Banking licence
Zopa launched as a fully licensed bank in June 2020 (FCA firm reference 800542), having started as a peer-to-peer lender in 2005; the peer-to-peer business was closed in 2021.
Source: Zopa: our story, 12 Oct 2026Ownership and funding
Zopa is privately owned under Zopa Group PLC. It raised £75 million of equity in February 2023, £68 million in December 2024 in a round led by A.P. Moller Holding, and £80 million of Additional Tier 1 capital through a London-listed bond in May 2025.
Source: Zopa press releases, 2 February 2023, 6 December 2024 and 14 May 2025, 14 May 2025Size
Zopa had 1.9 million customers at 30 June 2026 (up 26% on a year earlier) and retail deposits of £5.8 billion (31 December 2025: £6.4 billion).
Source: Zopa Group PLC H1 2026 trading update, 30 Jun 2026Profitability
Zopa reported underlying profit before tax of £65 million for 2025, its third consecutive profitable year, after £34.2 million in 2024 and a first full-year profit of £15.8 million in 2023. In the first half of 2026 profit before tax was £18.1 million (H1 2025: £18.2 million).
Source: Zopa results releases, 19 March 2026 and H1 2026 trading update, 30 Jun 2026Capital strength
Zopa Group reported a CET1 ratio of 13.1% and a total capital ratio of 17.3% at 30 June 2026 (31 December 2025: 14.5% and 19.1%).
Source: Zopa Group PLC Pillar 3 disclosures, six months to 30 June 2026, 30 Jun 2026Regulatory record since 2020
No FCA or PRA enforcement action against Zopa Bank was found. In May 2026 Zopa said it was the first UK bank approved to offer targeted support for investment products under the FCA's new regime.
Source: Zopa newsroom, 12 Oct 2026Credit ratings
No public rating from S&P, Moody's or Fitch was found in Zopa's investor materials, including the documentation for its 2025 Additional Tier 1 bond.
Source: Zopa investor information, 12 Oct 2026Deposit protection
Deposits with Zopa Bank Limited are protected by the FSCS up to £120,000 per depositor. Zopa's stocks-and-shares ISA and investment products carry the separate FSCS investment protection of £85,000 and are not covered against falls in value.
Source: Zopa savings and investing pages, 12 Oct 2026Operational incidents
No operational incident drawing regulator or press comment was found.
Source: Zopa newsroom, 12 Oct 2026Frequently asked questions about Zopa Bank Limited
Is Zopa Bank Limited safe?
Zopa Bank Limited has no public long-term credit rating from the major agencies, so there is no rating to assess here. A missing rating is not evidence of weakness — many smaller and newer UK banks simply do not seek one. Separately, Eligible deposits with UK-authorised banks and building societies are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000 per eligible person, per banking licence (the limit rose from £85,000 on 1 December 2025). Where several brands share a single banking licence, that £120,000 limit is shared across those brands rather than applying to each one separately. This page is information about published credit ratings, not financial advice.
What is Zopa Bank Limited's credit rating?
Zopa Bank Limited does not have a publicly available long-term issuer credit rating from S&P, Moody's or Fitch.
Is Zopa Bank Limited covered by the FSCS?
Eligible deposits with UK-authorised banks and building societies are protected by the Financial Services Compensation Scheme (FSCS) up to £120,000 per eligible person, per banking licence (the limit rose from £85,000 on 1 December 2025). Where several brands share a single banking licence, that £120,000 limit is shared across those brands rather than applying to each one separately. Zopa Bank Limited is recorded with FCA reference 800542. Because protection follows the banking licence rather than the brand, check the current position and which brands share a licence on the FSCS website before relying on it.
Who owns Zopa Bank Limited?
Zopa Bank Limited is owned by Private (VC-backed). Ownership matters for credit ratings because agencies often factor in the likelihood of support from a parent group, and because brands under the same banking licence share a single FSCS limit.
Is Zopa a real bank?
Zopa launched as a fully licensed bank in June 2020 (FCA firm reference 800542), having started as a peer-to-peer lender in 2005; the peer-to-peer business was closed in 2021.
Is Zopa profitable?
Zopa reported underlying profit before tax of £65 million for 2025, its third consecutive profitable year, after £34.2 million in 2024 and a first full-year profit of £15.8 million in 2023. In the first half of 2026 profit before tax was £18.1 million (H1 2025: £18.2 million).
Has Zopa been fined by the FCA?
No FCA or PRA enforcement action against Zopa Bank was found. In May 2026 Zopa said it was the first UK bank approved to offer targeted support for investment products under the FCA's new regime.
Who owns Zopa?
Zopa is privately owned under Zopa Group PLC. It raised £75 million of equity in February 2023, £68 million in December 2024 in a round led by A.P. Moller Holding, and £80 million of Additional Tier 1 capital through a London-listed bond in May 2025.