Revolut outages: history, compensation and how to check if Revolut is down

We found three major Revolut outages in news reports since 2019. The worst was on 20 October 2026, when a Google Cloud outage disrupted the app, card payments and transfers from the morning until the evening. After problems on Black Friday 2021 Revolut credited £20 to just under 50,000 customers.

Is Revolut down right now?

This page is a record, not a live monitor, so it cannot tell you whether Revolut is working this minute. During the 20 October 2026 outage Revolut posted updates on X as @Revolut. We could not read a Revolut status page.

During an outage your money stays in your account: outages stop you reaching it or paying with it, they do not remove it. The Financial Ombudsman Service lists scams that exploit outages among the complaints it sees, so be wary of calls or messages offering help during one.

Major Revolut outages

20 October 2026: Google Cloud outage

On 20 October 2026 Revolut customers had problems with the Revolut app. That evening Revolut said: "Due to a recent Google Cloud outage, customers may have experienced temporary service disruption on the Revolut app today. The issue has now been fixed, and services are now restored."

26 November 2021: Black Friday payment problems

On Black Friday, 26 November 2021, Revolut customers had delays making purchases, transfers and card top-ups. Revolut later credited £20, or the local-currency equivalent, to just under 50,000 of its 18 million customers. Customers who had problems but got no credit were told to contact Revolut. No cause was reported.

1 March 2019: App outage

On the morning of 1 March 2019 Revolut customers could not use the app, and it could not process card top-ups or money transfers, for at least four hours. City AM reported a "technical glitch" and gave no further detail of the cause.

Incidents Revolut reported to the FCA

Revolut does not publish the quarterly incident figures that the largest current-account providers must, or we could not read them.

Since August 2018 every bank or brand with at least 70,000 personal current accounts, or 15,000 business current accounts, must publish each quarter how many major operational or security incidents it reported to the FCA: the total, and how many hit telephone, mobile and internet banking, for the latest quarter and the latest 12 months.

Has Revolut paid compensation for outages?

After problems on Black Friday, 26 November 2021, Revolut credited £20, or the local-currency equivalent, to just under 50,000 customers out of its 18 million. Customers who had problems but did not get a credit were told to contact Revolut.

Has Revolut been fined for IT failures?

We found no FCA or PRA fine against Revolut Ltd or Revolut NewCo UK Ltd for an IT or operational-resilience failure.

Your rights if an outage costs you money

No law sets a fixed amount of compensation for a bank outage. What you are owed depends on what it cost you, and banks decide most cases themselves.

If a payment you made fails or goes wrong, your bank must refund it without undue delay and put your account back as it would have been, and it is liable for any charges and interest you have to pay as a result. It is not liable if the failure was caused by abnormal and unforeseeable circumstances beyond its control that could not have been avoided.

The Financial Ombudsman Service says that when it upholds an outage complaint it can tell the bank to refund extra costs caused by the outage, such as overdraft or late-payment charges, and to pay for distress and inconvenience. In one case it published, a bank offered £25 after a multi-day outage and the Ombudsman told it to pay a further £75.

Complain to the bank first. For a complaint about a payment it must reply in full within 15 business days, or 35 in exceptional cases; for other complaints within eight weeks. You then have six months from its final response to take the complaint to the Financial Ombudsman Service, free of charge.

Frequently asked questions

Is Revolut down today?

This page records past outages and cannot show Revolut's status this minute. During the 20 October 2026 outage Revolut posted updates on X as @Revolut. We could not read a Revolut status page.

How often does Revolut have outages?

We found three major Revolut outages in news reports since 2019. The worst was on 20 October 2026, when a Google Cloud outage disrupted the app, card payments and transfers from the morning until the evening. After problems on Black Friday 2021 Revolut credited £20 to just under 50,000 customers.

When was the last big Revolut outage?

20 October 2026: On 20 October 2026 Revolut customers had problems with the Revolut app. That evening Revolut said: "Due to a recent Google Cloud outage, customers may have experienced temporary service disruption on the Revolut app today. The issue has now been fixed, and services are now restored."

Will Revolut compensate me for an outage?

After problems on Black Friday, 26 November 2021, Revolut credited £20, or the local-currency equivalent, to just under 50,000 customers out of its 18 million. Customers who had problems but did not get a credit were told to contact Revolut. If a payment failed or went wrong, your bank must refund it and is liable for the charges and interest that result. Beyond that there is no fixed amount: complain to the bank, and if you are unhappy with its answer the Financial Ombudsman Service can order it to refund costs and pay for distress and inconvenience.

How do I complain about a Revolut outage?

Complain to the bank first and keep evidence of any costs, such as late-payment or overdraft charges. It has 15 business days to answer a complaint about a payment and eight weeks for others. You then have six months to take it to the Financial Ombudsman Service, which is free.

More: Revolut's credit rating and safety record, outage figures for every UK bank, and outage histories for Bank of Scotland, Barclays, Chase UK, first direct, Halifax, HSBC UK, Lloyds Bank, Metro Bank.